Services
Seven angles. One bench.
Engagements scope to your facility. Most clients start with a diagnostic across all seven and prioritize the two or three that move cashflow fastest.
01
Admissions & Intake Redesign
Rebuild the path from first call to admit. Map Web/Referrals/Organic → Outreach → Transition → Alumni. Cut leakage, lift conversion, document the playbook so it survives turnover.
02
BD & Referral Growth
Segment your accounts. Concentrate reps on the 20% that drive 80% of admits. Build the cadence, the materials, and the CRM hygiene so outreach is repeatable, not heroic.
03
Marketing & Brand
Story, visuals, channels, and analytics — built for SUD-specific audiences (referrents, alumni, families, payers). Stop sounding like every other facility on the search results page.
04
Operations & Workflow
Document the work from intake to discharge. Implement tooling that takes admin off clinicians. Free hours for patient care. Make your processes auditable and scalable.
05
Staff Attraction & Retention
Counselor turnover is a margin problem. The Employee Lifecycle Model + the 5 Do's of Behavioral Health Hiring applied as policy, not posters.
06
Data, Reporting & AI Enablement
Quality indicators that actually inform decisions. Reporting your leadership and board trust. AI agents that take the mundane off your team without spooking your clinical culture.
07
Vendor & Lab Optimization
Specialist-led on assignment. IT, pharmacy, labs, and vendor stack reviewed for cost, clinical fit, and consolidation. Often pays for the engagement in the first quarter.
Not sure where to start? We'll diagnose first.
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